Small World Marketing is a company offering Sales, Marketing and PR services for international luxury tourism products seeking representation in the UK and Europe.
When you request our service we will collect some personal information about you, including; your name, address, contact telephone numbers, your e-mail address and company website. We require this information for a number of different reasons including communicating with you as we provide our service to you, marketing and PR activities, and reporting and research purposes.
Small World Marketing has created this Privacy Statement under the Data Protection Act 1998 and the General Data Protection Regulations 2018. The statement is for your information and it covers how we collect, use, disclose, transfer and store personal your data.
1. Introduction and General Terms
Small World Marketing is committed to protecting your personal information when you are using our services. We want our services to be safe, transparent and reliable.
This Privacy Statement relates to our use of any personal information we collect from you.
It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person.
In order to provide you with the full range of the Company’s services, we sometimes need to collect information about you.
This Privacy Statement explains the following:
Small World Marketing is committed to safeguarding your personal information.
Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information, including the Data Protection Act 1998 and the General Data Protection Regulations 2018. No system of data storage can be completely secure; if you have any concerns or complaints that your personal data held by Small World Marketing Limited could have been compromised e.g. someone could have discovered your personal details held by us, please get in touch straight away. Our contact details are at section 14 of this statement.
2. What information will Small World Marketing Limited collect about me?
When you get in touch with us either via e-mail, a telephone call or when you visit us at our office, trade show or other networking event, we will collect some personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number and gender, as well as information collected about the goods or services we provide to you.
3. How will Small World Marketing use the information it collects about me?
Small World Marketing will use your personal information for a number of purposes including the following:
4. When will Small World Marketing contact me?
Small World Marketing may contact you:
5. Will I be contacted for marketing purposes?
Small World Marketing will only send you marketing emails or contact you where you have agreed to this by giving us your consent. From time to time we may also contact you to ask your views about the service the Company has provided to you. We may personalise the message content based upon any information you have provided to us.
If you want to stop all personalised messages from Small World Marketing, including targeted marketing messages you can contact us at any time and instruct us to stop. We will, of course, stop.
6. Will Small World Marketing share my personal information with anyone else?
We will keep your information within the Small World Marketing Limited group except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or to freelance service providers engaged by the Company.
Generally, we will use your information within Small World Marketing and will only share it outside Small World Marketing to freelance service providers for the purpose of providing the services to you. Small World Marketing requires all third parties to comply strictly with its instructions and the Company requires that they do not use your personal information for their own business purposes and only use your information for reasons associated with the goods or services we provide to you.
7. How long will Small World Marketing keep my information?
We will hold your personal information on our systems for as long as is necessary for the purpose of the supply of goods or services. It is anticipated that we will hold your personal information until such a time as you positively opt out of communications via the link contained in emails or by writing to us at The Barn, Lantern House, Biddestone, Chippenham, Wiltshire SN14 7DF - stating that you wish your personal data to be removed from our records and for all communications to cease
8. Can I find out what personal information Small World Marketing holds about me?
Under the Data Protection Act 1998 and the General Data Protection Regulations 2018 you have the right to request a copy of the personal information Small World Marketing holds about you and to have any inaccuracies corrected. (We would require you to prove your identity with 2 pieces of approved identification).
We will use reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you on our files. Please address requests and questions about this or any other question about this Privacy Statement to the Data Protection Officer, Anita Powell, e-mail: anita@smallworldmarketing.co.uk, telephone 0845 6341460.
We will need two copies of forms of identification, which can be:
Passport
Driving licence
Birth certificate
Utility bill (from last 3 months)
Current vehicle registration document
Bank statement (from last 3 months)
8. Web browser cookies
a) What is a Cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (referred to here as a "device") web browser from a website's computer and is stored on your device's hard drive.
Each website can send its own cookie to your web browser if your browser's preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked.
Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website.
Cookies, in conjunction with our web server's log files, allow us to calculate the aggregate number of people visiting our website and which parts of the website are most popular. This helps us gather feedback so that we can improve our website and better serve our customers. Cookies do not allow us to gather any personal Information about you and we do not generally store any personal Information that you provided to us in your cookies.
We use ‘session’ cookies which enable you to carry information across pages of the website and avoid having to re-enter information. Session cookies enable us to compile statistics that help us to understand how the website is being used and to improve its structure.
We also use ‘persistent’ cookies which remain in the cookies file of your browser for longer and help us to recognise you as a unique visitor to the Website, tailoring the content of certain areas of the website to offer you content that match your preferred interests.
b) Other information collected from web browsers
Your web browser may also provide the information about your device, such as an IP address and details about the browser that you are using. Small World Marketing does collect information such as you’re the device you are using, your IP address or the browser you are using.
9. Do Not Track (DNT) browser setting
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. Small World Marketing website does not respond to DNT requests.
10. Changes to Small World Marketing Privacy Statement
This Privacy Statement may be updated from time to time so you may wish to check it each time you submit personal information to the Company. If you do not agree to any changes, please do not continue to use Small World Marketing website or submit personal information to the Company. You can also delete your personal data that the Company holds at any time – (Subject to any legal reasons we may have to keep some of the data we hold about you). If material changes are made to the Privacy Statement, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Statement changes).
11. Contacting the Company about this Privacy Statement
If you have any questions or comments about Small World Marketing Limited Privacy Statement please contact:
The Data Protection Officer
Anita Powell, The Barn, Lantern House, Biddestone, Chippenham, Wiltshire SN14 7DF
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